Terms and Conditions

Effective Date: [01/10/2024]

Welcome to [Styles Cleaning Services] ("we", "our", or "us" and "i"). These terms and conditions outline the rules and regulations for the use of our cleaning services and website. By booking our services or using our website, you agree to these terms and conditions

1. Definitions

*Client/Customer: Refers to the individual or business that books and receives the cleaning services.

*Service: Refers to the cleaning tasks provided by Styles Cleaning Services.

*Refers to the agreement(*s)/contract created between the Client and Styles Cleaning Services.

*when a booking is made.

2. Booking and Confirmation

Bookings must be made through our website, phone, or email. Once confirmed, the booking becomes a binding agreement¤l

We reserve the right to cancel or reschedule services due to unforeseen circumstances such as illness or equipment failure. In such cases, we will notify you as soon as possible

3. Payment Terms

All payments must be made in full at the time of service, unless otherwise agreed in writing. We accept Credit card, Cash, Bank Transfer and more

Recurring services may be billed on a weekly/monthly basis, and agreed payments must be paid within the same day as the jobs complete

Failure to pay can result in service suspension or legal actions

4. Cancellations and Rescheduling

Cancellations: Clients must cancel or reschedule appointments at least [36] hours in advance to avoid a cancellation fee. If the cancellation occurs within [36] hours of the appointment, a fee of 75% of the service cost may apply due to the possibility of having another job on that time and day that could have resulted in the same or more pay. It will be marked and I am not wanting to do this so let's please avoid it

Rescheduling: (*You can reschedule a booking by contacting us. Repeated cancellations or rescheduling may result in the termination of future services)

5. Refunds

(*If the Client is not satisfied with the service. Styles Cleaning Services must be notified within [12 hours] of the service. We will offer to re-clean to the affected area(s) or provide a partial refund at our discretion. I am a magnificent cleaner and I do my most best to avoid this happening)

(*No refunds will be issued if the service has already been provided, except in cases where we fail to perform the agreed-upon tasks)

6. Access to Property

The Client is responsible for providing access to the property at the scheduled cleaning time. If we are unable to access the property, a lockout fee of [50]% of the service cost will apply

If you provide us with a key or alarm code, we will ensure its secure handling. However, Styles Cleaning Services cannot be held responsible for any issues related to third-party access or misuse beyond our control

7. Liability

*Damage: We will take care while cleaning your property. In the event of accidental damage, you must notify us within [2 hours] of service completion. We will repair or compensate for any damages up to 75% of the cost. However, we are not responsible for pre-existing damage or fragile items not disclosed to us before the service

*Health & Safety: We reserve the right to refuse service if working conditions are unsafe or unhealthy. This includes but is not limited to mold, hazardous waste, or pest infestations

*Third-Party Liability: We are not liable for any damages or issues caused by third-party contractors or external circumstances

8. Service Quality and Guarantees

*We guarantee to perform all cleaning tasks to the best of our abilities. If you are dissatisfied, we must be notified within [2 hours], and we will return to re-clean the area in question at no additional cost

*Our guarantee does not cover circumstances beyond our control, such as external damage, vandalism, or improper use of cleaned areas after the service.

9. Client Responsibilities

*Property Conditions: The Client is responsible for ensuring that the property is in reasonable condition for cleaning. This includes clearing personal items, furniture, or obstacles that may hinder the cleaning process.

Pets: The Client must inform us of any pets on the property before the service. We are not responsible for securing pets, so please ensure they are kept safe during the cleaning processing.

10. Privacy Policy

*By using our services, you agree to our privacy policy, which outlines how we handle your personal information. You can read it here.

*We may collect your contact details and service preferences, but this information is kept confidential and will not be shared with third parties without your consent.

11. Termination of Services

*Either party may terminate this agreement by providing written notice. Styles Cleaning Services reserves the right to cancel future services if the Client repeatedly violates these terms and conditions, including but not limited to late payments or repeated cancellations

12. Governing Law

*These terms and conditions are governed by and construed in accordance with the laws of [Your Region/State/Country]. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts [Your Region/State/Country]

13. Changes to Terms

We reserve the right to modify or update these terms and conditions at any time. Clients will be notified of any significant changes via email or through our website

Contact Us: If you have any questions or concerns regarding these terms, please contact us at:

Email: [[email protected]]

Phone: [1-343-961-1296]

Address: [25 Linfield Drive]

[Styles Cleaning Services]

*Make sure to customize this template based on your specific needs and to consult with a legal professional to ensure compliance with local laws and regulations¤

(Terms and Conditions Overview) This is so you are 100% aware of everything concerning the cleaning services and everything it entails whilst Booking and using Styles Cleaning Services. It's overlooking every possibility and involvement of any misuse of the terms and conditions regulations.

This section outlines the essential aspects of the terms and conditions for Styles Cleaning Services, detailing the agreement between the service provider and the client.

(Service Definitions and Booking) This part defines key terms such as "Client," "Service," and "Agreement." It explains how bookings can be made and emphasizes that confirmed bookings create a binding agreement. The company reserves the right to cancel or reschedule services under certain circumstances.

(Payment Policies) This section covers payment terms, stating that full payment is required at the time of service. It also mentions accepted payment methods and outlines the billing process for recurring services, along with consequences for late payments.

(Cancellation and Rescheduling) Here, the policies regarding cancellations and rescheduling are explained. Clients must provide at least 48 hours' notice to avoid cancellation fees, and repeated cancellations may lead to termination of services.

(Refund Policy) This part discusses the conditions under which clients can request refunds or re-cleaning services if they are dissatisfied, emphasizing the importance of timely notification.

(Access to Property) This section highlights the client's responsibility to provide access to the property for cleaning. It also mentions potential fees for lockouts and the handling of keys or alarm codes.

(Liability and Damage) This part outlines the company's liability for accidental damage during cleaning, including the process for reporting damages and the limitations of liability for pre-existing issues.

(Service Quality and Guarantees) Here, the company guarantees the quality of its cleaning services and explains the protocol for addressing client dissatisfaction.

(Client Responsibilities) This section details the responsibilities of the client, including ensuring the property is in a reasonable condition for cleaning and informing the service about any pets.

(Privacy Policy) This part explains how the company handles personal information collected from clients, ensuring confidentiality and compliance with privacy standards.

(Termination of Services) This section describes the conditions under which either party can terminate the agreement, including repeated violations of the terms.

(Governing Law and Changes to Terms) This part states that the terms are governed by local laws and outlines the company's right to modify the terms, with clients being notified of significant changes.

(Contact Information) 

Email - [email protected]

Phone - Call or Text 343-961-1296

Private personal email - [email protected]